2014-09-02

Android Samsung Print Service Plugin - unable to print

Symptom:

(1) Able to see printer when in same subnet, after selected printer, all options and the Print button is greyed out.

(2) When manually adding printer in Settings, got error "Unable to communicate with this printer."




Solution:

Make sure default SNMP Community is enabled, if you have that removed, see below.

Community Name 1: (ticked)
Community Name: public
Access Permission: (ticked) Read Access    (not ticked) Write Access



If Samsung is to rely on SNMP, it should either say in the application or on the printer settings page, or to offer an option to use alternative SNMP settings.

It's been a year before I figured this out. I'm slow, I know.
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16 comments:

  1. Colingwood17 December 2016 at 16:36:00 GMT

    This comment has been removed by a blog administrator.

    ReplyDelete
  2. Unknown10 May 2017 at 20:12:00 BST

    Where do I so this? I tried looking in my printer's browser accessed network settings and didnt see it there.

    ReplyDelete
    Replies
    1. Edmond Siu10 May 2017 at 21:50:00 BST

      Under Network Settings -> SNMP -> SNMP Community

      Delete
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